5. IF ALL ELSE FAILS, TAKE THE CREEPS TO SMALL CLAIMS COURT

If the agencies are unable to help you, they'll write and let you know. At this point you can either cut your losses or take the company to court. Depending on your state, if you are seeking a refund of $3,000.00 or less, you can usually file suit in small claims court. In small claims court you don't need a lawyer; you can represent yourself. Ask your AG's office about information on small claims court; most states will have a brochure explaining exactly what you need to do: the papers you need to file, the filing fees, etc.

Again, depending on your state, if your complaint involves more than about $3,000.00, you will probably have to go to civil court, and you will need an attorney. We suggest you contact your local Bar Association (go to "Some useful links to regional Bar Associations" at www.lawyersonline.com) for more information, including attorney referrals.